What key roles or functions do you typically support?
It depends on where the leverage is. Most commonly: sales and business development operations, client delivery and account management systems, the operational infrastructure around a founder or senior operator who is the bottleneck, and growth functions where the business needs experienced judgment rather than a junior hire. We go where the friction is highest.
It depends on where the leverage is. Most commonly: sales and business development operations, client delivery and account management systems, the operational infrastructure around a founder or senior operator who is the bottleneck, and growth functions where the business needs experienced judgment rather than a junior hire. We go where the friction is highest.
We focus where operational friction is highest, typically in three areas:
- Sales & Business Development Operations
- How leads move through your system
- How and when follow-ups happen
- How proposals are created, approved, and tracked
- How client onboarding transitions smoothly from sale to delivery without requiring the founder at every step
- Client Delivery & Account Management
- How work is scoped and planned
- How delivery is tracked and communicated
- How quality is maintained when the founder isn’t on every engagement
- Founder as Bottleneck
The exact scope of work is defined in the first conversation, based on where the highest leverage is in your specific business.
Related: What does embedded growth partner mean · What does the ongoing partnership look like · What is the right starting point
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