Guide Vantage

What does Vantage actually do with a record when it processes it?

Vantage runs every CRM record through a five-stage pipeline: it reads the record, enriches it with external and historical data, scores it against your judgment context, explains the score with a written rationale, and writes the results back into your CRM.

When Vantage processes a record, it runs it through a five-stage pipeline: it reads the record, enriches it with additional data, scores it against your judgment context, generates the rationale behind the score, and writes the output back to your CRM.

Here is each stage in plain terms.

Stage 1: Source injection

Vantage reads records from your CRM on the weekly cycle. It pulls the fields you authorized during setup: contact data, account data, activity history, deal stage, and any custom fields you included. It does not modify anything in this stage — it is read-only.

Stage 2: Enrichment

The raw record is often incomplete. Enrichment fills gaps using the waterfall logic Fulcrum built during Phase 1 — layering data from connected sources to add firmographic context, recent activity signals, and relationship history that may not be in the CRM record itself. This stage is what makes low-quality CRM data workable: Vantage supplements what is there, not just reads it.

Stage 3: Scoring against your judgment context

The enriched record is passed to the Brain — the AI model that holds your pattern library. It evaluates the record against your ICP signals, tier definitions, disqualifier list, and the patterns extracted from your Voice Corpus. The output is a score (1–10) and a tier assignment (Tier 1/2/3/Disqualified).

This is where the system either reflects your judgment or misses it. If the score does not match how you would have evaluated the same record, that is a correction — and corrections are the most valuable data in the system.

Stage 4: Rationale generation

Vantage does not output a score without an explanation. For every record, it generates a written rationale: which signals drove the score, what the tier assignment means for this specific record, and what would need to change for the score to move. This rationale goes into the CRM alongside the score.

The rationale is what allows you to trust or correct the output. You are not approving a black box — you can see exactly why the system scored a record the way it did.

Stage 5: Output injection

Scores, tier assignments, rationales, and any enriched data are written back to the CRM fields you defined during setup. Your team sees this output in the same CRM views they already use. Nothing new to learn.

---

Connected questions:

  • What is a Weekly Brief and what does it contain?
  • What does my team have to do differently once Vantage is running?
  • Will Vantage break anything in my existing CRM?

Related: What the Weekly Brief contains · What CRMs Vantage works with · How Vantage learns your standard

Was this helpful?

Still have questions? We answer in 24 hours.

No sales pitch. Just a straight answer.

Email a question